What to Include in Your First Message
A short first message is all that is needed. Please include:
- The names of the parties and their counsel, for the conflict check
- The project type and location
- A brief description of the workmanship issues
- Your role, such as counsel for the owner, contractor or insurer
- Any deadlines, such as expert disclosure, an inspection date or trial
Please do not send case documents, photographs or privileged material until the conflict check is cleared and the engagement is in place.
Conflict Checks
Paul checks every inquiry against prior and current matters before discussing substance. If there is a conflict, he will say so without disclosing details of the other matter. If there is no conflict, he will discuss the matter with you, tell you plainly whether it fits his experience, and explain what an engagement would involve.
Secure Document Submission
After the engagement agreement is signed, case documents are exchanged through the secure file-transfer method counsel prefers, such as a firm file-sharing link or a litigation document platform. Large photo and video sets are best sent the same way rather than by email. Paul keeps case materials confidential and uses them only for the engagement.
Availability
Paul is based in Chicago and accepts matters throughout Illinois and, where the work fits his experience, in other states. Document review can usually begin soon after the engagement is in place. Inspection dates depend on site access, the other parties and travel. If you have a near-term deadline, mention it in your first message so availability can be confirmed before you retain him.
You can also download Paul Gaston's CV or read about his services before you call.
Questions Before You Retain
Many attorneys and claims professionals call first to ask whether Paul is the right fit for a matter, how quickly he could inspect, or whether the dispute also needs an engineer or other professional. Those questions are welcome. A short call often saves time for everyone, and if the matter falls outside Paul's experience he will say so directly. Where possible, he will also describe the kind of professional the matter needs, so that counsel can move forward without losing time. Insurance professionals and property owners are welcome to call with the same questions.